Help & Support

Use this page for support contacts, billing questions, account access issues, and policy-related requests without leaving the Amalfi product flow.

Primary contact

For onboarding questions, billing requests, account access issues, legal requests, or general product support, contact: support@amalfiapp.com

Response times

  • Critical account or billing issues: target response within 24 hours.
  • General support and product questions: target response within 48 hours.

Include in your request

  • Your account email, if the request is tied to an Amalfi profile.
  • Device type, browser, or operating system version.
  • A short issue summary and clear steps to reproduce the problem.
  • Screenshots or screen recordings when available.

Quick FAQ

How do I cancel my subscription?

Go to Billing in your settings and manage or cancel the current plan from Stripe.

How do I request account deletion?

Email support@amalfiapp.com with the subject line "Delete my account" and we will process the request.

Where can I find the legal policies?

Use the navigation at the top of this page to move between Privacy Policy, Terms, and Help & Support.